Let us hear from you
Questions about a recipe, an order, or your membership? Drop us a note and a real person on the kitchen team will write back.
Reach us
Email-first support
The fastest way to reach us is email. We read every message ourselves and reply within one business day, every day of the year. We do not run a phone line and we are not on social media, so email is the one place to find us.
Mailing address
KIMCHI IV, LLC
3612 Foxwood Blvd., Wesley Chapel, FL 33543, USA
Support hours
Monday through Friday, 9am to 6pm Eastern. Messages sent on weekends are answered the next business day.
No phone, no social media accounts. Member support is handled entirely by email so every question lands with someone who can actually help.
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